FAQ:

Q: Why has my shipment tracking not updated?

A: Delivery times may be extended due to factors such as weather incidents, customs or backlogs due to holidays or other reasons. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. The carriers do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway.

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EastCoast Merchandising